FAQ
COVID-19 We are open & dispatching orders
We continue to monitor Government guidance to ensure we are operating in the safest way possible and we are adhering to social distancing measures.
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We aim to dispatch and deliver orders in 3 - 5 days. The delivery service we use, DPD, also follows strict protocols for safety and hygiene.
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DPD have a range of delivery options for everyone:
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Customers can download the DPD app and set their delivery preferences to “Leave in a Safe Place”. If customers don't have the DPD app, they still have the opportunity to select the “Leave in a Safe Place” option via their website.
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Customers can now also leave a note on their front door telling DPD where to leave their parcel and the drivers will take a photo. Without the “Leave in a Safe Place” instruction, drivers will not deliver the parcel.
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If you have any questions regarding our operations during this time please do not hesitate to get in touch.
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